Help Center

FAQ Help Center

CamHipro WiFi Camera FAQ

1. How to Connect WiFi IP Camera by Bluetooth CamHipro App?

2. How to add cameras via HiP2P client?

3. Description of the night vision function

4. How to first add WIFI IP Camera by Camhipro APP (Connect Network cable)?

5. How to Connect WiFi IP Camera by Hot-Spot Camhipro APP (No Network Cable)?

6. How to turn on/off auto cruise?

7. How to turn on/off human tracking?

8. How to turn off/on the red and blue lights?

9. How to recorde/download video files by sd card?

10. How to efficiently record to SD card or mobile phone?

11. Three steps checking camera make online, Power Supply/LAN Network/WIFI

12. WIFI IP Camera How to reset password when forget password?

13. How to set up email?

14. How to sync with phone time and setting time zone?

15. How to share camera with your family?

CamHipro WiFi BU-H600 camera FAQ

1. How to turn on/off the red and blue lights?

2. How to turn on/off the auto cruise?

3. How to turn on/off the Human tracking feature?

EseeCloud BU-WP-8002 Kit FAQ

1. How to quickly start the BU-WP-8002 Solar Wireless Security System?

2. How to use a mobile phone to watch remotely?

3. How do I add additional cameras?

4. Does the Monitor need to be powered by batteries or a power adapter?

5. What is the difference between “Solar Cell Power Supply Mode” and “Power Adapter Power Supply Mode”?

6. What is the difference between the "Indoor" and "Outdoor" modes in the "Usage Scene" settings?

7. How to install the camera to make the PIR trigger more sensitive?

8. How to set up a privacy zone?

9. How to change the night vision mode of the camera?

4G Camera FAQ

1. How to add a 4G camera via the Camhipro APP for the first time

2. How to solve the problem of the camera showing offline

EseeCloud BU-WP-8004 Kit FAQ

2. How to quickly start the BU-WP-8004 solar wireless security system?

3. How to use a mobile phone for remote viewing?

4. How to add an additional camera?

5. What is the difference between the "solar cell power supply mode" and "power adapter power supply mode" of the BU-WP-8004 system?

6. How to install BU-WP-8004 system camera to make PIR trigger more sensitive?

7. What is the reason for the Monitor real-time preview screen to pause?